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    Business Solutions Lab

    Business Solutions Lab

    Research-informed insights for better business decisions

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    From the Lab
    Running a Business Without a Strategy: Why Drifting Fails Over Time

    Running a Business Without a Strategy: Why Drifting Fails Over Time

    Practical ideas and frameworks selected from across the Business Solutions Lab archive.

    Read This Article →
    Deciding Whether a Logistics Problem Is Carrier-Driven or Internal
    Accounting & Supply Chain

    Deciding Whether a Logistics Problem Is Carrier-Driven or Internal

    Sep 21, 2026
    Identifying Customer Segments That Bring Truly Profitable Work to a Small Business
    Sales & Marketing

    Identifying Customer Segments That Bring Truly Profitable Work to a Small Business

    Sep 18, 2026
    When Electricity Becomes a Strategic Constraint on Industrial Growth
    Business Management & Strategy

    When Electricity Becomes a Strategic Constraint on Industrial Growth

    Sep 16, 2026
    Improving B2B Lead Quality by Making Buying Situations Explicit
    Sales & Marketing

    Improving B2B Lead Quality by Making Buying Situations Explicit

    Sep 15, 2026
    Improving Warehouse Picking Accuracy Before Automation
    Accounting & Supply Chain

    Improving Warehouse Picking Accuracy Before Automation

    Sep 13, 2026
    BSL Deep Dive
    When Electricity Becomes a Strategic Constraint on Industrial Growth

    When Electricity Becomes a Strategic Constraint on Industrial Growth

    Long-form analysis of the business risks, trade-offs and second-order effects behind important developments.

    Explore All Deep Dives →
    Operations director reviewing capacity metrics and service performance dashboards to flag early signs of strain
    Business Management & Strategy

    How Operations Directors Surface Capacity Strain Before Service Quality Slips

    Jul 20, 2026

    The worst capacity problems rarely announce themselves. Service levels look fine, complaints sit within tolerance, and the team is “just busy” — until a single spike in volume tips the…

    HR manager walking a new employee through an onboarding session focused on organizational context and collaboration
    HR & Project Management

    When New Hires Know the Tasks but Not the Business: An Onboarding Playbook for HR Managers

    Jul 18, 2026

    The first week in a new role often feels oddly split. New employees can usually follow the checklist: finish the training modules, log into the systems, complete the first assigned…

    Consultant reviewing client data and notes to move beyond the initial explanation of a business problem
    Business Management & Strategy

    How Consultants Diagnose Client Problems Beyond the First Explanation

    Jul 17, 2026

    The most dangerous moment in a consulting engagement is often the first one: a client tells you what is “wrong” and what they want you to fix. The real risk…

    Marketing strategist reviewing campaign data dashboards and AI tools on multiple screens in a modern office
    Sales & Marketing

    The 5 Core Skills Modern Marketers Need to Be Truly AI‑Native

    Jul 16, 2026

    The first time you watch an AI tool write copy, build an audience segment, and schedule a campaign in minutes, it feels like cheating. Then you realize the hard part…

    Founder reviewing an attention map that shows how their focus is allocated across teams and strategic priorities
    Business Management & Strategy

    When Founder Attention Becomes the Scarcest Operating Resource

    Jul 15, 2026

    When a company is tiny, the founder’s calendar looks messy but legible: talk to customers, ship product, close some deals, maybe fix a production bug at midnight. As the company…

    Sales and marketing leaders reviewing AI-generated ICP segments and account lists on a laptop and CRM dashboard
    Sales & Marketing

    AI Prompts and Workflows for Smarter ICP Targeting and Account Lists

    Jul 13, 2026

    Sales and marketing teams have always chased the same goal: put the right message in front of the right accounts at the right moment. The difference now is that you…

    Manager and team aligning on shared expectations using a visible plan and defined roles during a meeting
    HR & Project Management

    Why Team Accountability Breaks When Expectations Live Only in the Manager’s Head

    Jul 12, 2026

    In most teams, no one wakes up intending to drop the ball. Yet deadlines slide, ownership blurs, and the manager feels like the only person truly “on the hook.” Often…

    Founder and leadership team reviewing decision rights, authority limits, and escalation thresholds
    Business Management & Strategy

    Which Decisions Should Stay With the Founder? Designing Escalation and Decision Rights as the Company Grows

    Jul 11, 2026

    As a company grows, the founder can remain involved in every important decision long after that involvement has stopped being useful. A customer requests an exception, a manager wants to…

    Procurement manager and supplier reviewing contract terms, delivery performance data, and cost reports during a negotiation meeting
    Accounting & Supply Chain

    Negotiating Better Supplier Terms Without Sacrificing Service or Delivery Reliability

    Jul 10, 2026

    A negotiation with a supplier can easily look like a pure price fight from the outside. Anyone who has lived with the consequences of a “cheap” contract knows that what…

    Business professional reviewing a B2B landing page and buyer-risk considerations on a laptop in a modern office
    Sales & Marketing

    Why B2B Landing Pages Fail When They Talk Features Before Buyer Risk

    Jul 9, 2026

    The most beautiful B2B landing pages often hide a quiet problem: they talk at length about what the product does before they answer the question keeping the buyer awake at…

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    Research-informed insights for better business decisions

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